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Deleting google review9/28/2023 ![]() ![]() ![]() In some cases, it may not be possible to remove a negative Google Review. Try to objectively take feedback and make changes when needed. Change: In some cases, customers aren’t wrong.Unhappy employees generally create unhappy customers. Morale: Listen to the needs of employees.Process: Ensure the review process directs negative feedback to a customer service rep or manager (not Google).Here’s how to avoid negative Google Reviews: In many cases, negative Google Reviews can be avoided. If your review has been removed, double check that it does not show on your profile after 7 days by checking the Google review link (see pictures above). Confirm the review has been deletedĪfter requesting that the review has been removed, support usually responds within 48 hours. Note: For reviews that are missing or are not showing on your profile, follow this guide to resolve the issue. Next, select the appropriate contact option.īe that the review has been flagged (reported), and that there’s a strong argument for why the review should be removed. Select the business that should have the review removed, and use Review for the Tell us what we can help with field.Īfterwards, skip Resources (Step 2) by clicking the Next step button. Select the Reviews option from the Engage with customers dropdown. Once you have your persuasion in your pocket, open a support ticket to get the Google Review removed. If this is the case, be prepared to tell support that you’ve never had contact with the name of the person who left the review. In some cases, the Google Reviews are from bots or spam from competitors. Be prepared to have a logical explanation for why the review should be removed before opening a support ticket. Pro Tip: Reporting a review isn’t likely going to do much (even if it’s from multiple accounts which is still recommend doing when possible). ![]()
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